Certain RTX 3080 Ti graphics cards are reportedly running terribly or even dying while playing the Diablo 4 closed beta this past weekend, according to reports
Diablo 4 beta appears to expose a potentially fatal flaw in some high-end Nvidia GPUs. Various users are reporting that during the beta their monitors go black, GPU fans run full speed, and their system restarts. Sometimes these symptoms are also accompanied by an error code and a dead GPU, though not every time.
Here is a link to Mortismal Gaming’s video, a youtuber who had first-hand experience with the problem. Another person also ran across the issue and made a discussion about it on Reddit.
For affected users, the team offers the following advice in a forum thread:
If your card is still not working, try these troubleshooting steps:
- Conduct a complete power cycle (AC OFF->AC ON) and see if GPU can be detected under Windows.
- If GPU can be found under Windows, do a clean driver install.
It appears that most of the users affected by the issue are using RTX 3080 Ti graphics cards manufactured by Gigabyte, however, the scale of the issue is not yet known.
Customer support says Blizzard is “working closely with Nvidia to identify affected hardware configurations and gather as many data points as possible to assist in the investigation.”
For now, you can limit your frame rate in the game’s options settings to potentially lessen the load on your GPU, but it’s worth looking at doing it from within the Nvidia settings to totally ensure that your GPU is not running at the ragged edge.
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