A widespread issue has been reported affecting old Samsung Galaxy and Note devices, causing them to become stuck in a bootloop. The culprit seems to be a recent update to the SmartThings Framework app(ver. 2.2.02.11).
Affected Devices and Regions
The issue appears to be global, with reports from various countries including the United States, Korea, Singapore, Australia, Belgium, France, Indonesia, and Germany. Affected devices include:
- S10
- S10e
- S10+
- S10 5G
- Note10
- Note10+
- Note10+ 5G
While the S10 Lite and Note10 Lite haven’t been explicitly mentioned, they are likely affected as well.
How to Protect Your Device
- Disable Auto Updates: To prevent future issues, go to Settings > Apps > Galaxy Store > Galaxy Store Settings and set “Auto update apps” to Never.
- Back Up Your Data: Immediately back up your important data to ensure it’s safe.
If Your Phone is Already Affected:
- Factory Reset (Data Loss): If your phone is stuck in a bootloop, a factory reset may be necessary. However, this will erase all your data.
- Check for a Fix: Keep an eye on Samsung’s official channels and online forums for updates on a potential solution.
Important Note: If your device is nearing its end-of-life, consider backing up your data and performing a factory reset even if it’s not currently affected.
Please note that this information is based on reports at the time of writing and may change as more details emerge.
